Last Updated: March 17, 2026
NoLoose Play ("we," "us," or "our") operates playwithnoloose.com, a free social arcade entertainment platform designed for Canadian adults aged 19 and older. We are committed to protecting your personal information and your right to privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy.
We collect the following categories of information when you interact with our platform:
| Category | Data Collected | Purpose |
|---|---|---|
| Account Information | Display name, email address, age confirmation | Account creation and verification |
| Usage Data | Pages visited, features used, session duration | Platform improvement and analytics |
| Device Information | Browser type, operating system, screen resolution | Compatibility and performance optimization |
| Communication Data | Contact form messages, email correspondence | Customer support and inquiry responses |
| Preference Data | Language settings, theme preferences, cookie choices | Personalized user experience |
| Local Storage | Game progress, session preferences (nl_ prefix) | Saving your arcade experience locally |
We use the information we collect for the following purposes: to provide, operate, and maintain our free social arcade platform; to improve, personalize, and expand the features and interactive modules available to you; to understand and analyze how you use our platform so we can enhance your digital experience; to communicate with you, including for customer service, updates, and informational purposes; to detect, prevent, and address technical issues or security concerns; and to comply with legal obligations under Canadian law. We do not use your personal information for any purpose that is incompatible with the purposes listed above without first obtaining your consent.
Under PIPEDA, we process your personal information based on the following lawful grounds: your express or implied consent provided when you create an account or use our services; the necessity of processing for the performance of our services to you; our legitimate interests in operating and improving our platform, provided these interests do not override your fundamental rights; and compliance with legal obligations that require us to process certain data. You may withdraw your consent at any time by contacting us, though this may affect your ability to use certain features of our platform.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Account information is retained for the duration of your active account and for up to 24 months following account closure. Usage and analytics data is retained in aggregated, anonymized form for up to 36 months. Communication records are retained for 12 months after the last interaction. When your data is no longer needed, we securely delete or anonymize it using industry-standard practices. Local storage data stored on your device via the nl_ prefix can be cleared at any time through your browser settings.
As a Canadian user, PIPEDA grants you the following rights regarding your personal information: the right to access your personal information held by us and to know how it has been used; the right to request correction of any inaccurate or incomplete information; the right to withdraw your consent for the collection, use, or disclosure of your personal information; the right to file a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated. To exercise any of these rights, please contact our Privacy Officer at privacy@playwithnoloose.com. We will respond to all legitimate requests within 30 days.
We may use the following categories of third-party services that may collect information about you: analytics providers that help us understand platform usage patterns; content delivery networks that ensure fast and reliable access to our platform; font and styling services (such as Google Fonts) that enhance the visual experience. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Any third-party service providers we engage are contractually obligated to protect your information and use it only for the specific services they provide to us.
NoLoose Play is intended exclusively for adults aged 19 and older in Canada. We do not knowingly collect personal information from anyone under the age of 19. Our platform includes an age verification step that requires users to confirm they meet the minimum age requirement before accessing our content. If we become aware that we have collected personal information from a person under 19, we will take immediate steps to delete that information from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@playwithnoloose.com.
Your personal information is primarily stored and processed in Canada. In some cases, our third-party service providers may process data in jurisdictions outside of Canada. When this occurs, we ensure that appropriate safeguards are in place to protect your information in accordance with PIPEDA requirements. These safeguards include contractual obligations requiring the third party to provide a comparable level of protection, and due diligence assessments of the privacy laws in the receiving jurisdiction.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by posting a prominent notice on our platform and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the platform after changes are posted constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
This platform is for adults aged 19 and older in Canada. Please confirm your age to continue.